Shipping policy
Shipping policy
Shipping Methods & Delivery Times
We partner with trusted carriers like UPS, FedEx, DHL, and USPS to deliver your order safely and quickly.
-
Express Shipping: 3–7 business days
-
Standard Shipping: 5–10 business days
Please allow an additional 1–3 business days for processing. Orders are shipped Monday through Friday; weekends and public holidays are excluded.
Do You Ship Internationally?
Yes—we offer both standard and express shipping to most countries worldwide.
Where Is My Order Coming From?
Most in-stock items ship from our U.S. warehouse. For international and pre-sale orders, items may be shipped from our global partner locations. You may receive multiple shipments with separate tracking numbers—we’ll keep you informed every step of the way.
Order Tracking
Once your order ships, you’ll receive a tracking email. Can’t find it?
Check your spam folder, or email us at support@appollogy.com with your order number—we’ll resend it right away. We want you to feel confident and informed from start to finish.
Shipping to P.O. or APO Boxes
Please note: UPS does not deliver to P.O. Boxes or APO addresses. We recommend USPS for those destinations.
Package Protection & Lost Orders
We’ve partnered with Route to offer package protection at checkout. If your order is lost or delayed, we’ve got your back. Contact
support@appollogy.com and we’ll take care of it.
You're Always Covered — 120-Day Regrowth Guarantee
If your package is delayed or you’re still waiting on results, remember: every order is backed by our 120-day risk-free guarantee. You have time, support, and coverage.